Transparency
Transparency At
National Gold Group
No Hidden Fees. No Surprise Costs.
We believe precious metals investing should be straightforward and honest. That’s why we’ve built our entire business model around complete transparency in every aspect of your precious metals experience, from initial consultation to final transaction and everything in between.
National Gold Group has invested in proprietary software that connects directly to the top 5 major precious metals wholesalers in the United States. This technology pulls live pricing data every few minutes, ensuring you always receive the most competitive rates available in the market.
OUR LIVE PRICING SOFTWARE ADVANTAGE
How Our Pricing System Works
A quick look at the steps our software takes to deliver the best price to you
COLLECT
Simultaneous wholesale data feeds
COMPARE
Algorithmic best‑price selection
REFRESH
Updates every few minutes
DISCLOSE
Transparent markup shown
GUARANTEE
Lowest available pricing
Why This Matters for You
Traditional precious metals dealers often work with limited supplier networks or add significant markups without disclosure. Our technology eliminates these problems by:
- Guaranteeing competitive pricing across multiple wholesale sources
- Eliminating pricing guesswork with real-time market data
- Providing instant quotes without delays or callbacks
- Ensuring consistent pricing whether you’re buying $5,000 or $500,000 in metals
PURCHASING YOUR PRECIOUS METALS
With A Retirement Account |
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Precious Metals IRA Fees |
Setup Fees: $0 – We never charge setup fees for precious metals IRAs Annual Maintenance Fees: Clearly disclosed based on account value with no hidden charges Storage Fees: Transparent storage costs at IRS-approved depositories with full insurance coverage Transaction Fees: Upfront disclosure of all buying and selling transaction costs |
Precious Metals IRA Process |
Account Setup: We walk you through every step of the IRA setup process, explaining timelines, requirements, and what to expect at each stage. Rollover Process: Complete transparency about rollover timelines, potential tax implications, and required documentation. Metal Selection: Clear explanation of IRS-approved products, storage requirements, and liquidity considerations. Ongoing Management: Regular account statements, easy access to account information, and clear communication about any changes. |
With A Direct Purchase |
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Direct Purchase Process |
Pricing: Real-time wholesale pricing plus clearly disclosed markup Shipping: Upfront shipping costs with full insurance coverage details Delivery: Tracking information and delivery confirmation for every order Authentication: Certificates of authenticity and detailed product specifications |
Direct Purchase Payment Options |
Wire transfers with same-day processing Bank transfers with clear processing timelines Certified checks with hold period disclosure Credit cards with applicable processing fees |
Our Buyback Guarantee
National Gold Group doesn’t just help you buy precious metals, we provide complete transparency when you’re ready to sell, whether from your IRA or direct holdings.
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We guarantee to buy back any precious metals purchased through National Gold Group at current market rates. Our proprietary pricing system ensures you receive competitive buyback pricing based on real-time wholesale markets. That way you can always liquidate your metals when you want to.
- Clear explanation of distribution options (cash or in-kind)
- Transparent tax implications and timing
- Real-time buyback pricing through our wholesale network
- Fast processing with clear timelines
- Instant buyback quotes using our live pricing system
- Transparent evaluation process for your metals
- Multiple selling options (wire transfer, check, or trade)
- Same-day processing for qualifying transactions
MARKET EDUCATION AND GUIDANCE
We provide educational content and market analysis without hidden sales agendas.
- Unbiased market commentary on precious metals trends
- Educational resources about precious metals investing
- Risk disclosure about precious metals investments
- Realistic expectations about potential returns and volatility
Our approach focuses on education and long‑term relationships rather than high‑pressure sales.
- Consultative approach to understand your investment goals
- Educational‑first philosophy before any sales recommendations
- Respect for your timeline without aggressive follow‑up
- Honest guidance about whether precious metals fit your situation
REGULATORY COMPLIANCE AND TRANSPARENCY
National Gold Group maintains complete transparency about our regulatory status and compliance.
- Proper licensing in all states where we conduct business
- Compliance monitoring with all applicable precious metals regulations
- Regular audits of our processes and procedures
- Clear documentation of all transactions and communications
We maintain comprehensive customer protections.
- Segregated customer funds held in trust accounts
- Full insurance coverage on all stored metals
- Detailed record keeping for all transactions
- Clear dispute resolution processes
Technology and Security Transparency
Your personal and financial information receives the highest level of protection.
- Bank-level encryption for all data transmission
- Secure storage of customer information
- Limited access protocols for customer data
- Regular security audits and updates
Every transaction includes multiple security layers.
- Identity verification for all new customers
- Transaction confirmation for all orders
- Secure payment processing through established financial networks
- Detailed transaction records for your records